Controlled Event Solutions (CES), formerly known as Special Projects Security, was founded in 1989 in direct response to the Government's call for improvements in safety at football grounds in the wake of the Hillsborough disaster and the ensuing Taylor Report.
The company’s first, and now longest standing client, is Manchester United Football Club.
It was quickly realised however that the valuable lessons and principals learnt from managing large crowds at Old Trafford could be applied in other arena's and venues. Consequently CES began to expand its business to those areas where large crowds came together for the purposes of watching sport or entertainment, and where customer safety was the primary consideration.
Notwithstanding, we also recognise that diversity exists between the various spectator profiles; consequently, we place great emphasis on the interpersonal skills of our staff to ensure that they are able to deliver the highest standards of customer care and service within our varying environments.
The provision of highly trained, accredited and licensed safety and security personnel to the sports, leisure and entertainment industry still remains the ‘core’ business of Controlled Solutions Group. The company has, however, expanded its services through the incorporation of: Controlled Guarding Solutions (CGS), which provides guarding services across a number of sports, leisure, commerce, NHS and industrial sites; and Controlled Training Solutions (CTS), which provides quality training for both the security industry and other sectors, such as customer services courses for the commericial sector.
Our scope of work is reflected in our mission statement:
To be recognised as a leading security and service partner within the industry and by our customers. We will achieve this by being committed to meeting our customer's evolving needs through a tailored range of the highest quality security and service solutions that will support and impact on our customer's own business.